Trust Orchestration · Journey

eTrust PlatformOne platform to onboard, verify, sign and score — eliminate friction across the full trust lifecycle.

End-to-end trust orchestration — combine eKYC, eSignSuite, eCreditScore and other modules into one seamless customer journey.

ORCHESTRATOReTrust PlatformTRUST JOURNEY123eKYCeCreditScoreeSignSuiteeConnect
One journey · five modules
eKYCIdentity
eCreditScoreRisk
eSignSuiteContract
eConnectComms
eDocAIDocuments

Key Features

Compose any combination of FinOS modules into a single trusted customer flow with shared identity and audit trail.

01

Unified Identity Layer

  • Single customer record across modules
  • Re-use eKYC across products
  • Consent management built-in
02

Workflow Orchestration

  • Drag-and-drop journey builder
  • Conditional routing on risk and product
  • Event-driven triggers
03

Cross-Module Audit Trail

  • Tamper-proof activity log
  • Regulator-ready exports
  • Per-step evidence capture
04

Pluggable Modules

  • eKYC, eSignSuite, eCreditScore included
  • Mix and match per product
  • Third-party integrations supported
05

Risk & Decisioning

  • Real-time risk score per journey
  • Configurable approval thresholds
  • Escalation to human review
06

Compliance & Reporting

  • NHNN, SBV, GDT aligned
  • Automated regulatory reports
  • Data residency options

How It Works

Compose modules into a journey, then deploy via API or hosted page.

01
INPUT

Design

Build the journey in the no-code builder.

02
AI

Verify

eKYC + liveness + document checks.

03
KNOWLEDGE

Decide

Risk scoring and approval routing.

04
SENTIMENT

Sign

Contract execution via eSignSuite.

05
HANDOFF

Activate

Provision the product and notify customer.

06
ANALYTICS

Audit

Cross-module evidence and reporting.

Use Cases

Digital Account Opening

The Challenge

Banks relying on separate eKYC vendors, document portals, and contract tools face fragmented data, duplicated integrations, and inconsistent compliance across the account-opening journey. Regulatory scrutiny from the State Bank of Vietnam means any gap in the audit trail — between identity verification and contract execution — creates material compliance risk.

How eTrust Platform Helps

eTrust Platform orchestrates identity verification, credit pre-screening, and eSign contract execution as a single configurable journey, sharing one customer record and one tamper-proof audit trail throughout. A bank deploys the full flow via a single API, eliminating the need to coordinate across multiple point vendors.

Business Impact
1 platformReplaces separate eKYC, scoring, and eSign vendors
weeks→daysTime to launch a new digital account product
end-to-endAudit trail from identity capture to account activation

Frequently Asked Questions

Yes — every module is independent. Compose only what you need.

Ready to implement eTrust Platform?

Talk to our team about your integration plan — we'll respond within 1 business day.

Talk to Our Team