Digital Insurance · Protection

FinOS Micro-InsuranceA digital marketplace for insurance — compare, buy and manage policies without paperwork or agents.

Digital insurance distribution — research, compare, purchase and manage insurance entirely online without in-person agents.

MARKETPLACEMicro-InsuranceDIGITAL FIRSTLifeHealthTravelCredit LifeComparePurchasePolicyLife · Health · Travel · Credit Life · PA
One marketplace · five products
LifeTerm · Whole life
HealthInpatient + OPD
TravelWorldwide
Credit LifeLoan protection
Personal AccidentPA cover

Key Features

Marketplace, recommendation, purchase and claims — fully digital, embeddable in any partner channel.

01

Multi-Insurer Marketplace

  • Compare policies across multiple insurance providers
  • Standardized product display for easy comparison
02

AI Product Recommendation

  • Personalized recommendations based on profile, life stage and needs
  • Upsell and cross-sell logic built-in
03

Digital Purchase Flow

  • End-to-end online purchase with digital payment
  • eKYC integration for identity verification
  • Digital policy issuance (PDF + e-certificate)
04

Policy Management Portal

  • View active policies, coverage, renewal dates
  • Submit and track claims online
  • Renewal reminders and auto-renewal
05

Embedded Insurance API

  • Add insurance as a feature in any app, checkout flow or platform
  • Contextual offers (e.g., travel insurance at flight booking)
06

Claims Processing

  • Digital claim submission with document upload
  • Status tracking for claimants
Process · 6 steps

How It Works

From recommendation to claim — entirely online.

Start
Discover

Discover

Customer browses or receives a recommended product.

Browse & recommendations

Compare

Compare policies side-by-side from multiple insurers.

Compare insurers
Purchase

Verify

Identity verified via eKYC.

Verified via eKYC

Purchase

Digital payment and instant policy issuance.

Pay & instant policy
After-sale

Manage

View, renew or update policies in the portal.

Manage policy on portal

Claim

Submit and track claims online when needed.

File & track claims
Done

Use Cases

At-Checkout Insurance

The Challenge

Vietnam’s e-commerce shoppers routinely forgo purchase or travel protection because traditional insurance requires branch visits, lengthy paperwork, and multi-day processing — friction that kills conversion at the point of sale. Low-income and first-time buyers are disproportionately excluded, leaving a vast underinsured segment without accessible coverage.

How Micro-Insurance Helps

Micro-Insurance’s Embedded Insurance API surfaces a contextual, one-tap protection offer at the exact checkout moment, binding the policy and issuing a digital certificate in seconds with no additional forms. The platform handles consent capture, premium collection, and insurer connectivity in a single integrated flow, removing every manual step between offer and coverage.

Business Impact
< 60 secFrom checkout opt-in to policy certificate issued
↑ attach rateHigher insurance take-up vs. stand-alone offer journeys
0 paperworkFully digital consent, payment, and policy issuance

Frequently Asked Questions

eKYC is integrated natively — identity is verified before purchase completes.

Ready to implement Micro-Insurance?

Talk to our team about your integration plan — we'll respond within 1 business day.

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